> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vritti.works/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Agents & AI Intelligence

> Multilingual voice interaction powered by Sarvam AI across 22 Indian languages for non-desk workers and automated operational intelligence.

# Voice Agents & Conversational AI

Vritti is built from the ground up to serve India's non-desk workforce—factory employees, healthcare aides, security staff, and retail personnel—who may not have smartphones or desktop access.

By integrating **Sarvam AI**, Vritti delivers conversational voice interaction in 22 regional Indian languages over phone calls and WhatsApp voice notes.

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## 22 Indian Languages Supported

Vritti Voice Agents process natural spoken speech in major Indian languages and regional dialects:

| Region | Supported Languages |
| :- | :- |
| **North & Central** | Hindi, Punjabi, Gujarati, Marathi, Rajasthani |
| **South** | Tamil, Telugu, Kannada, Malayalam |
| **East & North-East** | Bengali, Odia, Assamese, Maithili |
| **Urdu & Regional** | Urdu, Konkani, Dogri, Kashmiri, Manipuri, Bodo, Santali, Sanskrit, Sindhi |

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## Primary Use Cases for Non-Desk Workers

### 1. Phone-Call Attendance Verification & Check-Ins

Staff members without smartphones or internet connectivity can dial a dedicated institutional IVR number. The Voice Agent verifies their identity using acoustic voiceprint matching and logs their shift check-in.

### 2. Conversational Leave Applications via WhatsApp

Employees send a plain voice note on WhatsApp (e.g., *"Mujhe kal bukhar ki wajah se chhutti chahiye"*).

* The AI Agent parses the intent, dates, and leave type.
* Checks staff leave balance against institutional policy.
* Submits the leave request for manager approval and confirms via voice message.

### 3. Automated Shift & Payslip Enquiries

Staff members can call or send a voice message to check their upcoming shift roster, overtime hours, or monthly net payout without bothering HR staff.

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## Operational AI & Autonomous Agents

Beyond voice channels, Vritti incorporates specialized AI operational agents to assist HR leaders and administrators:

* **Attendance Anomaly Agent**: Detects late streaks, unexpected absences, and suspicious geo-punch patterns.
* **Leave Balance Agent**: Forecasts leave utilization ahead of peak institutional holidays to prevent under-staffing.
* **Payroll Pre-Audit Agent**: Flags salary discrepancies, missing bank details, and statutory ceiling anomalies before monthly payroll runs.

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## Privacy & Security

Voice recordings are processed transiently for intent recognition and biometric verification. Audio files are encrypted in transit via TLS 1.3 and never shared with third-party advertising networks.